About Refund

Dear, detailed reading will make your shopping more enjoyable, thank you.

1. Refunds are supported within 24 hours: You can contact us within 24 hours after payment to apply for a refund. (Dear, please don’t worry, we will contact you as soon as possible after leaving us a message)

2. Refunds are not supported after 24 hours: In view of our efficient and serious service, we have already made preliminary preparations for your order at this time. (Dear, please trust me，Chinese people is always amazingly efficient)

3. No refunds are accepted after the package is sent out: We cannot recover the package that has been on the plane for you! (Dear, please trust me, that only Superman can do this)

4. About customs: If your package is detained by customs during the first customs clearance upon entry, we will send you a new package or refund the full amount. If the package is detained by the local customs for secondary clearance after arriving in your country, you need to retrieve the package yourself, and we do not support refunds. The probability of being detained for secondary customs clearance is only one in a thousand. （Dear, please trust me， we are all lucky.)

5. No refund for wrong address: If the package is returned to the German overseas warehouse due to the wrong address you provided, you need to pay the shipping fee again to send the package again. (Dear, please trust me, that filling in the correct address will help you avoid unnecessary losses)

6. Refund time: Under normal circumstances, after initiating a refund, the bank needs 3-7 working days to process the refund. Please don’t worry, wait patiently and pay attention to check your payment card bank information.

Dear，If you have more questions, Please feel free to contact us, thank you.

whatsapp：+8613539208907

Mail：[email protected]

100% service, 100% peace of mind！